Customer Service In The E-World

With the horrors of cheap axles behind me, I would like to take the time to thank the place I purchased them from. Whaaa you say? Well, when I made the decision to buy that DSS axle, the ‘lifetime warranty’ was what brought me in. And thankfully, FCPGroton stood by that warranty. I would not have necessarily faulted them for denying a refund for the original purchase, since it’s not exactly in their TOS. But I was eventually refunded for the entire ordeal, and with store credit obtained a Bentley manual for the 02-06 MINIs. Still new and shrink-wrapped, I’m waiting till I need it before opening the sucker. A much better buy for the money than those DSS paperweights!